Our Call Center
is built on CTI (Computer Telephone
Integration) system that plays a very special role
in the supporting of outbound telemarketing
campaigns and the identification of the incoming
calls. Using this CTI system our company has a very
steady Call Center based on a special hardver system
that can provides the following call center services:
receiving simultaneous incoming calls, AUIDOTEXT
system, database management, data recording of the
consumers, sending and receiving SMS, MMS, FAX,
E-MAIL, etc.
If you would like to have more information about our
services, please click
here! |
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Our technical beackgroud:
- server-client based workplaces for 15 operators
- high-speed computer network (100Mb / sec)
- server computer with high security hard disc
- Windows 2000 server software
- MSSQL database software
Network Alcemy call center
- own developed IVR software
- Voice Mail Pro integrated voicemail system
- Mass Mail (to send and receive mass mail) |
Bázis Direkt Reklám Kft.
H-1139 Budapest,
Petneházy st. 50-52.
Phone.: 350-0479 | Fax: 270-9066
E-mail:
info@bazisdm.hu |